Terms and Conditions

Terms of Use Terms and Conditions

Please read these Terms & Conditions carefully before using the keriya11 platform. They cover accounts, bonuses, payments, responsible gaming, and more in detail.

Last updated: January 2026
Transparent Rules
No Hidden Terms
Fully in Bengali
Written in plain language
User Protection
Your Rights, Protected
Regular Updates
Always the latest information

Introduction & Consent

Section 01

Welcome to keriya11. These Terms & Conditions ("Terms") apply to all users of the keriya11 website and mobile application. By registering or using the platform, you are deemed to have accepted these Terms.

We believe every user has the right to clearly understand the rules governing keriya11. That is why these Terms & Conditions are written as plainly and transparently as possible. If anything is unclear, please reach out to our support team.

Important: Please read these Terms & Conditions in full before using the platform. If you disagree with any part, please refrain from using keriya11 and contact us.

These Terms should be read together with keriya11's Privacy Policy and Responsible Gaming Policy, both of which form an integral part of these Terms.

Account Registration & Use

Section 02

To open an account on keriya11, you must register with accurate and truthful information. Registering with false details is strictly prohibited. Your name, mobile number, and all other information must be your own.

Account Rules

  • A maximum of one account is permitted per person. If multiple accounts are detected, all will be closed and balances may be forfeited.
  • It is your responsibility to keep your account password secure. Do not share your password with anyone.
  • Sharing or selling your account to any other person is strictly prohibited.
  • If suspicious activity is detected, keriya11 may temporarily suspend the account pending investigation.
  • A national ID or equivalent document may be requested for account verification.

Please note: Large withdrawals may be held until account verification (KYC) is complete. Please provide accurate information at the time of registration.

Eligibility & Age Requirements

Section 03

You must be 18 years of age or older to participate on keriya11. Use of any keriya11 service by minors is strictly prohibited and this policy is enforced rigorously.

18+ Only: If keriya11 determines that an account holder is under 18 years of age, the account will be immediately closed and the balance may be forfeited.

Other Eligibility Requirements

  • Online gaming must be legally permitted in your country or region.
  • Keriya11 cannot be accessed from restricted or prohibited regions.
  • Keriya11 employees and their immediate family members are not eligible to participate in promotional offers.
  • Banned or suspended individuals may not open a new account.

Deposit & Withdrawal Rules

Section 04

Deposits and withdrawals on keriya11 are fully secure and transparent. We support transactions via bKash, Nagad, and Rocket. All transactions are processed through encrypted channels.

Deposit Rules

  • Minimum deposit: BDT 200.
  • Deposits must be made from your own payment account.
  • Deposits from third parties are not accepted. Doing so may result in your account being blocked.
  • Successful deposits are usually credited to your account instantly.

Withdrawal Rules

  • Minimum withdrawal: BDT 500.
  • Withdrawals must be made using the same payment method used for the deposit.
  • Withdrawals are typically processed within 1–2 business hours.
  • Large withdrawals may require additional verification.
  • Winnings from bonuses are subject to wagering requirements before withdrawal.

Secure Transactions: keriya11 does not charge any separate fees for transactions. However, your payment provider may apply their own charges.

Bonus & Promotion Terms

Section 05

Keriya11 offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you must read before claiming. Accepting a bonus means you agree to the associated terms.

General Bonus Terms

  • Wagering Requirement: Most bonuses require a minimum wagering amount before withdrawal. This amount varies depending on the type of bonus.
  • Validity: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
  • Game Restrictions: Some bonuses are only valid on specific games. This will be clearly stated in the bonus description.
  • One Bonus at a Time: Multiple bonuses cannot be combined at the same time unless explicitly stated otherwise in the offer.
  • Prohibited Conduct: Any misuse or fraudulent exploitation of the bonus system will result in account closure.

VIP Bonus: VIP members enjoy exclusive bonuses, cashback, and special offers. For full details on the VIP program, visit our VIP page receive.

Games & Fair Play Policy

Section 06

All games on keriya11 use third-party audited RNG (Random Number Generator) technology, meaning every game outcome is entirely random and not predetermined. Neither keriya11 nor its staff can influence game results.

  • Using any software, bot, or automated method to play games is strictly prohibited.
  • Exploiting any game glitch or bug to gain an unfair advantage will be treated as fraud.
  • If a game is interrupted due to a technical issue, keriya11 reserves the right to void or restart that round.
  • The game provider's own terms and conditions may also apply.
  • RTP information for keriya11 games is displayed on the relevant game page.

Certified Fair: keriya11's games are regularly tested and certified by independent auditors. Every bet you place happens in a completely fair environment.

Responsible Gaming

Section 07

Keriya11 believes gaming is for entertainment only — not a source of income. We genuinely care about the mental and financial wellbeing of our users, which is why responsible gaming is a core part of our Terms & Conditions.

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits.
  • Gaming Break: You can temporarily suspend your account for a set period of time.
  • Self-Exclusion: You may apply for a long-term self-exclusion at any time if you feel it is necessary.
  • Reality Check: You will receive periodic notifications about your gaming time and spending.

To learn more about Responsible Gaming, visit our Responsible Gaming Page visit.

Privacy & Data Protection

Section 08

Keriya11 takes the protection of your personal information very seriously. Data collected at registration is used solely for service delivery, identity verification, and security purposes.

  • Your information is never sold to third parties.
  • User data is not shared with any government body unless required by law.
  • All data is protected by SSL encryption.
  • You may request to view or delete your data at any time.

For more details, visit our Privacy Policy read.

Account Closure & Suspension

Section 09

Keriya11 reserves the right to temporarily or permanently suspend any account for the following reasons:

  • Any violation of these Terms & Conditions.
  • Providing false identity information or fraudulent details.
  • Account hacking, bonus abuse, or collusion.
  • Suspected money laundering or involvement in illegal activities.
  • At the account holder's own request.

Right to Appeal: If your account is closed, you may appeal by contacting our support team. Each case is reviewed individually.

Users who wish to close their account may submit a request through the support team. Any available balance must be withdrawn before the account is closed.

Terms & Conditions Updates

Section 10

Keriya11 reserves the right to update these Terms & Conditions at any time. When changes are made:

  • The date of any changes will be noted at the top of this page.
  • Significant changes will be communicated via your registered email or push notification.
  • Continued use of the platform after any changes constitutes acceptance of the updated Terms & Conditions.

We recommend visiting this page regularly for the latest updates.

Contact & Support

Section 11

If you have any questions or concerns about these Terms & Conditions, please contact us. Our support team is available 24 hours a day, 7 days a week.

Email Support
[email protected]
24/7 Active Bangla Support

Why keriya11 Trustworthy?

Our platform is built on user protection and transparency.

Licensed & Regulated

Keriya11 operates under an international gaming license. All activities are conducted under the oversight of the relevant regulatory authority.

SSL Encryption Protection

Your personal data and financial transactions are protected by industry-standard SSL encryption. No third-party access is permitted.

RNG Certified Games

All games use independently audited RNG technology. Results are completely random — no bias, no exceptions.

Fast Withdrawal

Withdrawals processed within 1–2 business hours. Funds sent directly to bKash, Nagad, and Rocket.

24/7 Bengali Support

Our Bangla-speaking support team is available 24/7 to help with any issue — fast, effective resolutions guaranteed.

Responsible Gaming Tools

Take control of your gaming with tools like deposit limits, gaming breaks, and self-exclusion.

General FAQ

Answers to frequently asked questions about the Terms & Conditions.

No, each person may only register one account. If multiple accounts are found, all of them will be closed and balances may be forfeited. This policy is strictly enforced under our Terms & Conditions.

Wagering requirement means you must wager the bonus amount a specified number of times before withdrawing. For example, a BDT 1000 bonus with a 10x wagering requirement means you must place BDT 10,000 in bets. This is clearly stated in each bonus's terms.

Withdrawals are typically processed within 1–2 business hours. However, larger amounts or accounts requiring verification may take a bit longer. Withdrawals must always be made to the same payment method used for the deposit.

For significant changes, you will be notified via your registered email or app notification. The date of the latest update is always shown on this page, so we recommend checking it regularly.

Yes, you can close your account at any time by contacting the support team. It is recommended that you withdraw any available balance before closing your account.
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